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Privacy Policy

AusCamp respects the privacy of guests, participants, organisers and website visitors. This policy explains the kinds of personal information AusCamp may handle and the practical choices available to you.

Last updated 12 August 2026

Information AusCamp may collect

The information collected depends on how you contact AusCamp and the experience being planned.

  • Names and contact details.
  • School, organisation or group details.
  • Enquiry, booking, payment and attendance information.
  • Dietary, medical, accessibility or support information when it is needed to plan a safe and suitable experience.
  • Communications with AusCamp and feedback you choose to provide.
  • Basic website and device information used for security, performance and measurement.

How information is used

AusCamp uses personal information to respond to enquiries, prepare and manage bookings, deliver agreed services, support participant needs, communicate with organisers, maintain safety and meet legal or operational obligations.

Information about children and participants

Schools, parents, guardians and group organisers may provide information about participants so a stay can be planned and delivered appropriately. Only information that is relevant should be supplied. The person providing it should have the authority or consent needed to do so.

Sharing information

AusCamp may share information with people and service providers involved in delivering or supporting an agreed experience. Information may also be disclosed where required by law, to respond to an emergency, or to protect the safety and rights of people involved. AusCamp does not sell personal information.

Storage and security

AusCamp takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. No online or storage system can be guaranteed completely secure, so please avoid sending sensitive information that has not been requested.

Website cookies and measurement

The website may use cookies and similar technologies for essential functions, security, performance and understanding how the site is used. Browser settings can be used to limit cookies, although some functions may then work differently.

Access, correction and questions

You may ask AusCamp to access or correct personal information held about you, subject to any legal limits. You can also raise a privacy question or concern using the contact details on this website.

Changes to this policy

This policy may be updated when services, technology or legal requirements change. The date on this page shows when it was most recently updated.

Questions about this information?

Contact AusCamp if you need clarification or would like to discuss how this information applies to your plans.

Contact AusCamp